Continental France and Overseas Territories
Free shipping for all pictures ordered via the HELYS website.
Shipping costs include:
- postage of the sample kit
- return postage of the sample (a special envelope is provided in the kit)
- shipping of your picture to the desired address
Orders placed on the site can be sent around the world, throughout Europe, America, Asia and Australia. You can order our art anywhere that Colissimo (French Post) can deliver.
Free shipping for all pictures ordered via the HELYS website and delivered to these countries. Only the return envelope for the sample requires postage.
The usual timeframe between reception of the samples (DNA or fingerprints) and shipping of the final picture is from 3 to 5 weeks. 90% of our orders are shipped in 3 weeks.
Shipping of pictures
Orders are sent via Colissimo. Delivery in 48 hours for continental France and Monaco according to shipping firm estimates.
Orders are shipped via Colissimo International.
2-day delivery is ensured for countries bordering France and takes between 2 and 4 days for most other destinations. (Consult the Colissimo International website).
French Overseas Departments
Orders are sent by registered mail Colissimo Recommandé Outre Mer. Delivery within 5 to 8 working days according to shipping firm estimates.